FAQS

  • We have public liability insurance to give you peace of mind knowing that if anything unexpected happens during our cleaning service, you're covered. This insurance protects both you and your property in case of any accidental damage or injury that may occur.

  • All of our cleaners complete thorough background checks and are required to submit current police clearance certificates.

  • Yes, we bring our own cleaning supplies, including high-quality vacuums, microfiber cloths, all-purpose cleaners, disinfectants, glass cleaner, and eco-friendly products to ensure a thorough and safe clean.

  • No, you don't need to be home during our service. We can clean your property while you're out, and we’ll ensure everything is locked up and secure once we're finished.

  • Yes, we can customize our services to meet your specific needs. However, please note that there are a few tasks we don't provide, such as heavy-duty repairs or tasks that require specialized equipment. Let us know what you need, and we'll tailor our services accordingly!

  • It’s simple! You can submit your details on our home cleaning page for an estimated quote via email, or even better you schedule a free consultation where we come out to your property to discuss your cleaning needs - obligation free.

  • Visit our commercial cleaning page and schedule a free cleaning consultation, where you walk us through exactly what cleaning you’re after - obligation free!

  • Our invoices are sent via email and can be paid via bank transfer or credit/debit card within 24 hours.

  • For commercial, industrial, and vacate cleans, we offer custom quotes based on the property size and specific cleaning requirements. This will be discussed during your free cleaning consultation. For regular house cleans, you can find price estimates on our House Cleaning page.

  • Although our team are all pet lovers, we prefer your pets be let outside during our clean so we can do the best possible job we can, and so your pets stay safe.

    Some of our professionals are experienced pet sitters, so feel free to inquire if those services are ever required.

  • We ask that we have access to your home’s key and your alarm system is deactivated upon arrival. We have more information regarding this in our service policies.

  • Absolutely! We will give you 50% off your next clean for each friend you refer.

  • Visit our policies page to learn more.